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Operations Manager

Job Title: Operations Manager
Location: Changes UK, Recovery Central, 9 Allcock Street, Birmingham and other Changes UK properties as required
Salary: £35,000/annum (pro-rata)
Hours: 37.5 hours/week
Accountable to: CEO, Changes UK
Deadline: 25th May at 1pm

Accountability: The holder of this post is accountable to the Chief Executive Officer (CEO)
Level: Senior Management Team (SMT)
Location: The role is based at Recovery Central, 9 Allcock Street, Birmingham, B9 4DY, but requires regular travel between base and any active or potential operations within Birmingham and Solihull. Occasional nationwide travel may also be required. Travel expenses are payable by Changes UK in accordance with the Expenses Policy.

Job Summary:
The Operations Manager will lead, direct and manage integrated service and business operations across the organisation.
The post holder will work with external partners and linked providers and be responsible for all aspects of service operations ensuring delivery of services in line with contractual and funder requirements whilst achieving high quality and positive outcomes for service users.
This is a new, senior role within Changes UK and the post holder will have wide ranging responsibilities for the performance, development and efficiency of internal services and operations. The post offers significant opportunities for innovation, development and growth of existing services, working closely with counterpart roles in other organisations, and contributing to joint development and working groups locally and regionally.

The post holder will also work with the Chief Executive Officer, as part of a Senior Management Team, to implement the strategic plans and overall management of Changes UK ensuring the successful strategic development of the organisation, including business planning, internal policies, procedures and quality standards, cross-departmental working and external relations.
The Operations Manager will be required to represent the organisation at a senior level both internally and externally. The post holder will require sound commercial and financial acumen to ensure that current and future operations are sustainable and viable and can evidence positive outcomes and value in the sector.

 

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Operations Manager – Full Job Description

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