Job Title: Recovery Coach

Location: SIAS, 15 Larch Croft, Chelmsley Wood, B37 7UR

Salary: Salary circa £22,000 per annum

Accountable to: Project Co-Ordinator and Service Manager

Hours: 37.5 hrs week. 24 days holiday plus bank holidays.


General Duties:

  • Being responsible for Service User’s needs and communicating these needs to other staff and professionals involved.
  • To be confident and competent to deliver a robust structured program of recovery.
  • Writing review reports and other reports as necessary
  • Being involved in review meetings concerning Service Users.
  • Being involved in setting up and implementing personal care plans for Service Users.
  • To be involved in the selection, assessment, and admission of new Service Users with the service manager.
  • To help new Service Users
  • To be able to facilitate groups.
  • Assist new peers and help to develop them.
  • To aid service manager with management and recruitment of staff.

The focus of all interventions for service users will be:

  • To support service users through the recovery process with a view to them maintaining long-term recovery.
  • To support desistance from crime, freedom from dependence and active citizenship
  • To inspire healthier lives and wellbeing
  • To provide effective coaching identifying and encouraging areas of strength, skill and opportunity for staff and peer mentors.
  • To use evidenced based interventions based on best practice guidelines.
  • To coordinate peer mentors to provide support to service users.
  • To contribute to the overall performance of the service to ensure that contractual output targets are achieved.
  • To record and input client data and information in order that the service operates within contractual, administrative and financial requirements.


  • To oversee support for recovery coaches and peers.
  • Develop and maintain excellent working links/partnerships with referring agencies.
  • Provide recovery checkups to service users and early re-intervention work to ensure recovery is sustained or the harmful consequences of relapse are minimised.
  • To facilitate groups and one to one’s with service users to discuss relevant issues regarding their recovery.
  • To signpost service users to relevant agencies to ensure a comprehensive, individual support package is being provided.
  • Helping Service Users with skill development
  • Listening to Service Users, including their feelings about any difficulties they may be having.
  • Helping Service Users to make informed choices.
  • Implementing personal care plans set out for Service Users.
  • Communicating with other staff/peers about Service Users’ needs/activities.


  • In carrying out the above duties the post holder will:
  • Work across various sites across the region as required. Primarily at SIAS, The bridge, Chelmsley Wood
  • Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision including late night and weekend support and outreach.
  • Seek to improve personal performance, contribution, knowledge and skills.
  • Participate in appraisal, supervision and Learning & Development processes.
  • Keep abreast of developments in services, legislation and practice relevant to the client group.
  • Ensure the implementation of all Changes UK and policies.
  • Contribute to maintaining safe systems of work and a safe environment.
  • Undertake other duties appropriate to the grade of the post.

Special conditions of service

30 hours per week.

Role may require you to work occasional unsocial hours, on-call and some weekend duties.

Holiday entitlement: 24 days pro rata.

To apply:

Please email your CV and cover letter to