Job Title: Recovery Coach

Location: Recovery Central, Allcock Street, Birmingham and other Changes UK properties as required

Salary: Salary £19,000-£22,000 depending on experience

Accountable to: CareServices Manager

Closing Date: Monday 29th April


General Duties:

  1. Being responsible for Service User’s needs and communicating these needs to other staff and professionals involved.
  2. Writing review reports and other reports as necessary
  3. Being involved in review meetings concerning Service Users.
  4. Being involved in setting up and implementing personal care plans for Service Users.
  5. To be involved in the selection, assessment, and admission of new Service Users with the service manager.
  6. To help new Service Users settle into the service
  7. To be involved in developing groups for service users.
  8. Ensuring hand over sheets are up to date and complete.

The focus of all interventions for service users will be:

  • To support service users to achieve and sustain full recovery
  • To support desistance from crime, freedom from dependence and active citizenship
  • To inspire healthier lives and wellbeing
  • To provide effective coaching identifying and encouraging areas of strength, skill and opportunity for each mentee.
  • To use evidenced based interventions based on best practice guidelines
  • To contribute to the overall performance of the service to ensure that contractual output targets are achieved.
  • To record and input client data and information in order that the service operates within contractual, administrative and financial requirements.


  • To oversee support for service users by volunteers
  • Develop and maintain excellent working links/partnerships with referring agencies
  • Provide recovery check up’s to service users and early re-intervention work to ensure recovery is sustained or the harmful consequences of relapse are minimised.
  • To facilitate groups and one to one’s with service users to discuss relevant issues regarding their recovery.
  • To signpost service users to relevant agencies to ensure a comprehensive, individual support package is being provided.
  • Helping Service Users with skill development inside and outside the Recovery Academy
  • Listening to Service Users, including their feelings about any difficulties they may be having.
  • Helping Service Users to make informed choices.
  • Implementing personal care plans set out for Service Users.
  • Communicating with other staff/volunteers about Service Users’ needs/activities.

Special conditions of service

37.5 hours per week. Role may require you to work occasional unsocial hours, on-call and some weekend duties.

Holiday entitlement: 24 days holiday per year plus statutory Bank Holidays.

To See Person Spec, See link below:

Recovery Coach Job Description & Spec

Please click here to complete your application form.