Job Title: Recovery Coach

Location: SIAS, Middlewood House, Chelmsley Wood and other SIAS sites as required

Salary: £18,000

Accountable to: SIAS Service Manager

Hours: 37.5 hours a week

Closing Date: Friday 6th August


General Duties:

·       Responsible for Service Users’ needs and communicating these needs to other staff and professionals involved.
·       Write review reports and other reports as necessary.
·       Involved in review meetings concerning Service Users.
·       Involved in setting up and implementing personal care plans for Service Users.
·       Involved in the assessment, triage, and admission of new Service Users.
·       Help new Service Users settle into the Service.
·       Assist Service Users with their recovery plans.
·       Facilitate both one to one and group recovery support for Service Users.
·       Ensure all client records, databases and logs are completed and up to date.
·       Assist in handling finances and record all transactions outlined in the company guidelines.
·       Assist with personal care with due regard to dignity, respect and privacy of the individual.
·       Have a clear understanding of all Service User risk and relapse indicators.

The focus of all interventions for service users will be:

·       Support Service Users to achieve and sustain full recovery.
·       Support desistance from crime, freedom from dependence and active citizenship.
·       Inspire healthier lives and wellbeing.
·       Provide effective coaching, identify and encourage areas of strength, skill and opportunity for each mentee.
·       Use evidenced based interventions based on best practice guidelines.
·       Contribute to the overall performance of the Service to ensure that contractual output targets are achieved.
·       Record and input client data and information in order that the Service operates within contractual, administrative and financial requirements.


·       Develop and maintain excellent working links/partnerships with referring agencies.
·       Provide recovery check-ups to Service Users and early re-intervention work to ensure recovery is sustained or the harmful consequences of relapse are minimised.
·       Facilitate groups and one to ones with Service Users to discuss relevant issues regarding their recovery.
·       Signpost Service Users to relevant agencies to ensure a comprehensive, individual support package is being provided.
·       Help Service Users with skill development inside and outside the Recovery Hub.
·       Listen to Service Users, including their feelings about any difficulties they may be having.
·       Help Service Users to make informed choices.
·       Implement personal care plans set out for Service Users.
·       Communicate with other staff/peer mentors about Service Users’ needs/activities.
·       Provide all aspects of personal care to service users.
·       Promote and support the physical, emotional and wellbeing of residents.
·       Encourage independence and self-belief.
·       Support service users in accordance with their individual needs.
·       Ensure the environment is maintained to a high standard including shared areas.
·       Contribute fully to team working, responding positively to colleagues and undertaking all reasonable work instructions promptly.
·       Practice safe systems of work across the range of tasks and in particular moving and handling of Service Users.
·       Understand personal responsibilities with regard to Health and Safety at Work legislation, particularly in relation to moving and handling of Service Users and fire safety and evacuation procedures.
·       Take an active interest in your personal and professional development by contributing to supervision and appraisal meetings, attending team meetings and training.
·       Adhere to all company and local policies/procedures.
·       Develop positive professional relationships with service users, visitors and colleagues.


In carrying out the above duties the post holder will:
·       Work across various sites across the region as required.
·       Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision including evening and weekend support and outreach.
·       Seek to improve personal performance, contribution, knowledge and skills.
·       Participate in appraisal, supervision and Learning & Development processes.
·       Keep abreast of developments in services, legislation and practice relevant to the client group.
·       Ensure the implementation of all Changes UK policies and procedures.
·       Contribute to maintaining safe systems of work and a safe environment.
·       Undertake other duties appropriate to the grade of the post.

To apply:

Please email your CV and cover letter to